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Free digital skills training for Australian's aged 50 and older

The Ballarat East Neighbourhood House is a Network Partner of the Australian Government's Be Connected program.

We hope to be able to offer more classes in Term 4, 2021.

If you are aged 50 or older and would like to improve your digital skills, please contact us to register your interest.


Be Connected at Neighbourhood Houses

Digital Nation Australia 2021 Report

On 4 August 2021, the Good Things Foundation released the Digital Nation Australia 2021 Report.

GoodThingsFoundation DigitalNation Infographic Final Tagged


Key information included:

During the pandemic, the rate of people completely offline fell from 10% to just 1%. However, still fewer than 40% of Australians felt confident that they could keep up with the rapid pace of change in technology.

When pulling together this research, we found that the most at-risk groups for digital exclusion in Australia include:

  • First Nations people: In remote First Nations communities, 30% of people have no household internet or phone connection.
  • Rural and remote Australians: Even with the roll-out of the NBN, only one third of Australia’s land area has mobile connectivity. This is despite regional and remote areas making up 30% of the Australian population.
  • Low-income households and those with a mobile-only data connection: Half of low-income households had difficulty paying for home internet. Meanwhile, one third of those with a mobile-data only connection are low-income families with school-aged children.
  • Women: Low digital literacy means women are more vulnerable to online abuse.
  • New CALD migrants and refugees: Low digital skills and access are a barrier to accessing services during the pandemic and job opportunities more broadly.
  • People with disabilities: People with disabilities are lower users of digital and social media and are more likely to experience cyberbullying and digital abuse.
  • Those over 65 years of age: 80% find it difficult to keep up with tech changes.
  • People outside of the labour force: Confidence in digital skills decreases as length of retirement increases.
  • People with low levels of education: 44% have no media literacy support.

This can have a big impact on people’s lives across employment, education, and safety. Research presented in Digital Nation Australia 2021 shows:

  • 87% of jobs in Australia now require digital skills.
  • 46% of employees were working from home in April 2020, and 58% of people said that the internet was essential to work during the pandemic.
  • Since the pandemic, 81% of respondents in a survey by The Smith Family were concerned about students struggling to do schoolwork without reliable access to a laptop and internet.
  • 61% don’t feel confident that they can identify misinformation online.

People who don’t have the essential digital skills to be safe and confident online and those who do not have affordable access to the internet are at risk of being left behind as the world moves further online.

eSafety Commissioner

Australia's eSafety Committioner, Julie Inman Grant, leads the world's first government agency committed to keeping its citizens safer online. eSafety is an independent statutory office supported by the Australian Communications and Media Authority (ACMA). eSafety has powers relating to cyberbullying, image-based abuse, and illegal and harmful online content.

Related research from the office of the eSafety Commissioner.