Mental Health & Wellbeing Support

In an emergency: call 000

If you require access to Crisis Support, please see our Crisis Support contacts page.

If you are feeling anxious, lonely, isolated or in need of support, we recommend contacting or chatting online with the following organisations: 
  
Lifeline: 13 11 14 
Beyond Blue: 1300 224 636 
Kids Helpline: 1800 55 1800 
Headspace: 1800 650 890
Grampians Area Mental Health Service: 1300 247 647 (24 hours) 
HeadtoHelp: 1800 595 212
CAFS: 1800 692 237

Ballarat Mental Health Support: Helping you find mental health and suicide prevention services in the Ballarat region.

Ballarat Quicklist of Help for Health and Wellbeing - Ballarat Wellbeing and Health.pdf (ballaratnc.org.au)

Ballarat Quicklist of Help for Health and Wellbeing Senior Services -  Ballarat Senior Well being info.pdf (ballaratnc.org.au)

Black Dog Institute Black Dog Institute | Better Mental Health | Science. Compassion. Action.

Relationships Australia Mental Health | Relationships Australia Victoria (relationshipsvictoria.org.au)

For Health and Wellbeing inrofmation translated into languages other than English, visit the Health Translations website. 

The Ballarat East Neighbourhood House is a support and referral service, not a crisis service. We are able to support community members by providing information about local crisis services and contact details.

We are open Tuesdays to Fridays from 9.00 am - 5.00 pm during school term. You can call us on 0422 612 052 during these hours. If we are not able to answer your call, please leave a message and we will call you back.

If you need to access a Neighbourhood House while we are closed, please contact one of the other three Ballarat Neighbourhood Houses:

  • Ballarat Neighbourhood Centre in Sebastopol (5329 3273, This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Ballarat North Neighbourhood House in Soldier's Hill: (0491 753 307, This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Wendouree Neighbourhood Centre (5303 0507, This email address is being protected from spambots. You need JavaScript enabled to view it.).

For COVID-19 updates and information, please visit the Victorian Department of Health and Human Services website.

We thank the Western Victoria Primary Health Network for the following handy resource. 

Western Vic PHN Local Services and Community Supports September 2021

Communities of Respect and Equality

Resized CoRE RGB Transparent

Communities of Respect and Equality (CoRE) Alliance (CoRE) Alliance is a partnership of organisations, businesses, clubs and groups who share a vision for safe, equal and respectful communities in the Grampians region. The Ballarat East Neighbourhood House is proud to be a member, working towards this vision. 

CoRE Members commit to the CoRE Regional Plan to Prevent Violence Against Women and their Children developed as part of the Women’s Health Services Leading Regional Action to Prevent Violence against Women and Children Project.

This plan guides individual organisations and collective work fostering communities of respect, equality and preventing violence against women.

CoRE Commitment Charter Ballarat East Neighbourhood House September 2021